Business Operations and Administrative Support
Bringing Clarity and Ease to Your Business, Home, and Life
About Kelly
Hi! I'm Kelly, a friendly professional who loves helping others simplify, organize, and move forward with greater ease. I work with busy individuals and small businesses to create order and efficiency through professional organizing, administrative and operational support, and personal coaching. I combine a highly organized, detail-oriented approach with genuine care for the people I work with, taking the time to understand what they need and providing thoughtful, personalized support. Whether you're looking to simplify your space, streamline your business, or make lasting changes in your life, I can help bring greater clarity, structure, and ease to what feels overwhelming.
With a degree in business and over 15 years of experience in business operations, administrative support, and customer service, I bring strong organizational skills, dependability, and attention to detail to my work. My main focus is creating structure, improving efficiency, and bringing a sense of order to busy environments. I have extensive international and domestic travel experience, which has shaped my adaptability and problem-solving skills. Some of my interests and hobbies include personal development, natural living, yoga, hiking, and spending time with friends and family, especially my 6 amazing nieces and nephews!
I am currently located in the Grand Rapids, MI area for in-person sessions, while also available to work remotely.
Services
Business Operations & Administrative Support
I provide flexible, behind-the-scenes support to small businesses, organizations, and independent professionals, helping keep day-to-day operations organized and running smoothly. Services may include:
- Administrative & Operational Support
- Client & Customer Support
- CRM & Database Management
- Invoicing, Billing & Financial Administration
- Inbox, Calendar & Scheduling Management
- Project & Workflow Coordination
- File & Document Organization
- Email Marketing & Newsletters
- Website Updates & Maintenance
- Travel Planning & Logistics
Personal Assistant Services
From managing your inbox and calendar to paying bills, planning events, and arranging travel, I offer personalized assistance to keep your life running smoothly!
Home Organizing
I assess client needs and provide customized solutions to reduce clutter and improve productivity. Whether organizing a home office, garage, closet, or digital system, we’ll work together to create sustainable systems that bring order to your space and life.
Life and Health Coaching
I also offer coaching services! Visit my coaching website for more details: www.kellystartcoaching.com
Client Testimonials
"I’ve had the great pleasure (and good fortune) of knowing Kelly for several years. She has assisted me in several areas: from managing our psychotherapy center here in Asheville to helping me administer an 800-member, online Zoom account. I can easily say that in 10+ years I haven’t found anyone as sharp, well-rounded, and trustworthy as Kelly. The cake is good! …but the icing – her patience and deeply kind-hearted Spirit – is invaluable to me."
- David Von Kohorn, LMFT, Founder and Director of the Asheville Center for Couples & Families
"Kelly is a consummate professional with a heart of gold. I have worked with Kelly for over a year now. She came into my over full house with my ADHD brain and helped me make room for every day life. She is kind and direct, always pulling me back on task. She continues to perform fiscal accounting work for my LLC business long distance. I truly appreciate her patience, knowledge, and work ethic. I wholeheartedly recommend her for business and in-home help!"
- Gina Snyder, PA-C,
Hendersonville, NC
"Kelly jumped right into the midst of our non profit organization at a time when she was needed the most. I was flooded with administration and day-to-day tasks that was enough for three or four people to handle. She mindfully brought a wholesome energy that was necessary to navigate our administrative tidal wave all the while keeping us on track to calm the storm. She is much more than an administrative assistant; balancing many roles from personal assistant to right hand and all things in between. Her values are apparent and she is pleasant to work with. She managed our organization both remotely and in person without missing a step. Kelly is someone who we hope to remain in contact with for a long time."
- Sister Clear Grace, Hendersonville, NC
“Kelly has been an incredible support to me over the past four years. She has seamlessly balanced both professional and personal responsibilities, helping me manage paperwork, client records, scheduling, billing, and home organization. Her efficiency, discretion, and attention to detail have allowed me to focus on my clients and my practice. Beyond her skills, Kelly brings a calm, positive energy and thoughtful presence to everything she does. I can say without hesitation that her support has been invaluable to both my business and daily life.”
- Lawrence Farber, L.C.S.W., Asheville, NC
"Kelly helped our non profit as a remote assistant and we would have been lost without her. She was able to independently manage projects with minimal direction. She's efficient and results focused, while still being detail-oriented. Not to mention that she fit seamlessly into our team and we loved working with her!"
- Kath R., Esq, Los Angeles, CA
"I have been working with Kelly for over a year now and she is always professional, prompt, and patient with me. She does everything from helping me manage my finances, sort through mail, and pay bills to running errands and scheduling appointments. She is extremely trustworthy and anyone would be lucky to work with Kelly and have her on their team!"
- Emily B., Asheville, NC